Last reviewed: 10 September 2026
Who we are
RICHBOND CO LIMITED (company number 12804205) is the controller of personal information submitted through this website. You can contact us at info@richbondlimited.uk.
Information we collect
When you contact us, we may receive your name, company, work contact details and the product information included in your enquiry. We may also receive basic technical information needed to operate and secure the website.
How we use it
We use enquiry information to respond, review product requirements, prepare quotations and maintain relevant business records. We process this information for our legitimate interests in operating and developing our business, and where necessary to take steps at your request before entering a contract.
Trade cart
The trade cart is saved in your browser on your device. Its contents are not sent to RichBond until you choose to prepare and send a quotation request through your email application.
Sharing and retention
We only share information with service providers or professional advisers where needed to operate the business, comply with law or deliver an agreed service. We retain information only for as long as necessary for the purpose collected and any applicable legal or contractual requirement.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to use of your personal information. Contact us to make a request. You may also raise a concern with the UK Information Commissioner’s Office.
Important implementation note
This starter notice should be reviewed against the final website hosting, analytics, form provider, CRM, email and cookie setup before the redesigned site goes live.